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This question type allows the respondent to choose only one item from many.

Questions of this type are used to have a respondent choose one selection from a long list of answer choices (a list of countries, languages, etc.).

In a survey this type of question might look something like this:

  • It is possible to limit the number of responses by applying the Quota feature.
  • It is possible to limit the respondents which select a certain answer option by applying the Block feature.
  • It is possible to make a certain answer option default before a response is selected by applying the Default feature. 
  • It is also possible to apply an Answer Identifier to the answer option.
  • The New line link allows you to add a new answer line in the Standard mode if needed.
  • The up and down arrow buttons allow you to move your answer choices up and down the list in the Standard mode.
  • The delete button removes the answer choice from the question in the Standard mode. A yellow-colored button means that you are not allowed to delete this answer option because you have respondents who have answered it.

To add a 'Dropdown Box' question to your survey:

  1. Press the New Question button, then select Add question from scratch by clicking on the arrow from the Form Edit page when applied to a Form.
    Press the Insert button, then select New Question from the Surveys > Edit page when applied to a Survey.
  2. Select the Drop down box-for longer lists - select one.
  3. Type your question text in the Write your question below text box.
  4. Select a set of predefined answer choices using the Select from these answers or write your own below drop-down box. For more details consult the Optional Features help chapter.
  5. Upload the answer options by importing form a .csv file or input the answer choices text in the Write answer choices below fields, if none of the predefined sets suits you.
  6. Select the Show/Hide on condition option if you want to show or hide particular answer choices depending on the respondent's answers to the previous questions.
    For details on using this feature, consult the Advanced Show/Hide help chapter.
  7. Mode: Standard\Quick Select the Standard mode to input each item in a different line or the Quick mode to input all the answer choices into the text box separating the choices by hitting the Enter key after each item.
  8. Click Save to save your changes and go to the Form/Survey editing page.


Click Cancel to go back to the survey editing page without saving changes.

Click Save and New to save your question and start creation the next one right away.

Click the Toggle WYSIWYG Editor button to switch between simple editing and WYSIWYG mode.
If composing in a simple mode you can use HTML. If using the WYSIWYG editor you can easily apply advanced text formatting along with inserting links and graphics to the text.

Add Image option allows you to add image(s) to your question.

 More details:

You can add images to your survey questions and answer choices. You can also specify a URL to open a web page after clicking on the image.

This can be used to show your respondent products pictures, concept drawings, and samples. Sometimes it is easier to show than to describe using only question text. It is also great for comparisons.

To add an image you need to click the Add Image button next to the question on Surveys > Questions page, then follow the steps below:

  1. Choose an image to appear with the question.

     Click here for more details:
    • Click the Select Image button to locate an image file saved in your Media Library.
    • You can upload files with the extensions jpg, jpeg, bmp, gif, png extensions or image files with no extension (for MacOS files).

      If the image is saved in CMYK colorspace, it may not be displayed correctly. Use the RGB colorspace instead.
    • Click on the needed image and hit Ok to upload it.
  2. Specify the image position (left, top, right). In top position you can set image alignment (left, center, right) and add visual arrows by selecting corresponding check boxes (Up Left, Bottom Left, Up Right, Bottom Right). If you need you can add a brief description to the image and specify a URL that will be opened when respondents click on it.
  3. Select if the images should appear next to your answer choices. Provide short descriptions and indicate URLs for linking below each image if needed.
  4. Click Save.


Click Save to upload selected images to your survey question and answer choices.

Click Preview to see how your uploaded images look.


If you need to remove an image, click the Remove link under the image.

Email Alert To option allows you to get/send an email notification right after the respondent submits the survey form, if the respondent has answered a question with a particular answer. For details consult the Email Alert help chapter.

Click Spell Check to check the spelling.

Click Preview to see what your question looks like.

Click Save to save your changes and go to the survey editing page (Surveys > Questions).

Click Cancel to go back to the survey editing page without saving changes.

Question Analysis Code is used for statistical and analytical purposes. For example, to track the responses for questions with the same code across different surveys.

 More details:

 Using the Question Analysis Code utility, you can specify the analysis code on the Edit Single Question page, and then export it into XML, Excel, CSV for the statistical analysis purposes.

For example, to track the responses for questions with the same code across different surveys.

Question Identifier is used to assign custom names to questions and answer options. It can be used as piping reference, in logic rules and exported along with reports.

 More details:

 Using the Question Identifier, you can assign a custom name or number to a question on the Edit Single Question page:

For instance, "MaxBenefitPeriod_week" might be set as a question identifier for the question from the screenshot above. This identifier may further be used instead of standard question number:


  • The first symbol of the question identifier can not be numeric.
  • Identifiers cannot start with Qx (where x is a number).
  • If you are calculating a score in your form/survey with the help of Calculated Value functions: SCORE or MAX_SCORE, please do not use the same keywords (SCORE, MAX_SCORE) as question identifiers, as this will interfere with the system behavior.