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The Autofill feature allows to pre-populate some of the form/survey questions on behalf of respondents. You can also pre-populate hidden questions, and later use the autofilled data to set up a filter in reports or to track respondents.

To set up Autofill, follow the steps below:

  1. Create a .CSV (comma separated values) Data file in UTF-8 encoding containing information you want to import.

     Click here to review the file requirements:
    • This file should not contain the field headings (such as Email, Name, etc.).
    • This file must contain the Email field. You can use only latin alphabet and numbers (a-z, A-Z, 0-9) for correct email address syntax. Do not use spaces or any other symbols (like &$ ; ,etc.). Your form/survey will be sent to the email addresses indicated in this field.
    • If you send the same form/survey later using the option Email form to addresses I enter manually to email addresses indicated in the data source file, the autofilled information associated with them will be removed.
    • Only commas can serve as delimiters/list separators (If your file contains other separators, you may need to change Regional Settings on your computer).
    • If you autofill questions of Multiline or Single Line types, or text fields of other question types, no more than 1024 characters can be imported. The characters that exceed this limit will be cut off.
  2. Select a form/survey to import the Data to.

  3. Bring the form/survey questions in correspondence with the fields of the Data File you are going to import.

    • It is recommended to place the questions you autofill at the beginning of your form/survey.
    • To autofill open ended questions, use a separate answer line for each field to be imported. For example, you can have only one Single Line question asking about 'demographic' information (name, email address, age etc.). The question will have three answer options, which correspond to three separate columns in the data file.

    • When autofilling the Single Line, Multiline, 'Other' fields, place the quotation marks around the comment, if the text includes any delimiters (such as , ; |, etc.)

    • To autofill questions with predefined answer choices where 1 selection is allowed, specify the exact label of the answer option which should be selected. For instance, if you are going to import information about respondent's gender and your answer choices are 'Male' and 'Female', the 'Gender' field of your data file should contain only one of these labels.

     Click here to see how each question type is autofilled:
    Type of QuestionHow to Autofill

    Number of Columns in the File

    Section Header Does not have answer fields, so is not supported-
    Pick One or OtherSpecify the exact text of the selected option1 field for the answer, 1 for 'Other' text
    Pick One or Comment

    Specify the exact text of the selected option;
    Comment field cannot be autofilled

    Check All that ApplySpecify the responses as 0 or 1 (0 - unselected answer, 1 - selected answer).
    As many as answer options in the question;
    a separate field for 'Other' text

    Dropdown Box

    Specify the exact text of the selected option1
    List BoxSpecify the responses as 0 or 1 (0 - unselected answer, 1 - selected answer).As many as answer options in the question;
    a separate field for 'Other' text
    Single Line text with Pre-format OptionsSpecify the answer to each question field in a separate columnAs many as answer options in the question
    Multiline Text ResponseSpecify the text that should be autofilled.1
    Rate Different Items along the Scale of Your ChoiceSpecify the number of the selected column for each answer optionAs many as answer options in the question
    Compare One Against AnotherSpecify the rating of each answer (how many times it was selected)As many as answer options in the question
    3D Matrixnot supported, but can be autofilled separately using
    Autofiller for 3D Matrix Questions plugin
    Numeric AllocationSpecify the numeric value for each answer

    As many as answer options in the question plus the Total field.
    The total can be left empty as it is calculated automatically.

    Object LookupSpecify the Unique Key of the selected data object1
    Multiple Object LookupSpecify the Unique Keys of the selected data objects1 (multiple objects should be separated with the | symbol)
    File Upload
     To pre-fill the File upload question type, use the following methods:
    1. Upload a .CSV file with the list of the links to files.
      Two types of links are supported -
      http/https or ftp links. For instance, ftp://user:password@path/image.jpg
      The Link to the files must contain the file extension.
      This is the correct format of the link:
    2. Upload a .ZIP archive.
      This archive should include the files that have to be uploaded
      and a .CSV file with the list of files' names.

      All files that have to be uploaded must be placed directly in the archive root.
      This means, that these files cannot be placed in the subfolder of the archive.

      Please note that only the following types of files are supported:

      • .PNG, .BMP, .JPG, .GIF - it is possible to upload, view and download files of these types;
      • .TIFF images - only upload and download options are available;
      • .PDF, .DOC, .PPT, .XLS, .AVI, .MP3 - only upload and download options are available.

      In case it is impossible to download the file (for instance, a link to the file is broken,
      or the file download/upload is too slow), the system will skip this file.

     As many as answer options in the question
  4. Go to the Forms/Surveys > Launch page.
  5. Click on the Send email invitation with individual Survey links option.
  6. Choose Import email list for bulk form distribution option under the second step and click the Format Data File button.
  7. Specify the questions to which the data should be imported. To do it, select the questions in the Accessible Form Questions column and add them to Autofill These Questions column. Your import file has to match this structure.
  8. Indicate the number of the column, which stores Respondents' Emails. If you need to send more than one unique link to the same email address, use  Allow duplicate email addresses feature, and specify the number of the file column which stores unique codes (passwords).
  9. Select the Overwrite option if you wish to allow respondents to edit the pre-populated data. If this option is not selected, your respondents will be able to see the autofilled data (if the questions are visible) but won't be able to edit it.

    If the question is hidden, the Overwrite option will automatically unhide the corresponding question on the Questions page. If you would like to hide the question, you should first apply the settings on Format Data File page and after that activate the Hide option on the Edit Form/Survey page.
  10. Make sure your file has the same number of fields as listed below on the Format Data File page. For instance, if you need to autofill a Single Line question with three answer options, and a Pick One or Other question, your file should have four columns:

  11. Click the Save button to save the Autofill settings.
  12. Click Back to return to the Email Form/Survey page.

  13. Import your Data File and click Send Email.

 Lets take a look at the example:

Here is the information stored in your Data Source, which you want to import to your form/survey:

 Previous Ratings 
NameEmailPhone NumberDepartmentAttended Trainings onManagerCompany policyProduct overviewWork processesBest PracticesFile
John SmithJSmith@domain.com674-67-61MarketingWednesday, FridayCarly MarksVery GoodExcellentVery GoodVery GoodPractical_Task1.docx
Barbara BrownBBrown@domain.com786-44-09SalesMonday, TuesdayAlexa ObrienExcellentVery GoodFairExcellentPractical_Task2.docx
Peter YoungPYoung@domain.com534-94-23SalesWednesday, Thursday, FridayBrynn BoydFairFairVery GoodFairPractical_Task3.docx
Mary JordanMJordan@domain.com634-32-21AccountingMondayTara E. CherryExcellentExcellentVery GoodN/APractical_Task4.docx
Helen WilliamsHWilliams@domain.com674-67-54ConsultingTuesday, FridayJohn BurnsFairVery GoodFairExcellentPractical_Task5.docx

Your form/survey questions, which will be pre-populated may be set up like this:

Your .CSV Data file should be configured the following way:
(Note that the order of Data file fields corresponds to the order of questions):

Your Format Data File page settings will look like this:


If you use the Autofill feature together with Logic transitions, please note that Autofilled data will not be displayed in reports if respondent skips autofilled questions while filling out a form. To avoid this, place the autofilled questions at the beginning of your form, and make sure that logical transitions do not affect them.