We encourage our users to upgrade their browsers and continue to maintain regular updates to ensure the optimal performance of Form.com and Key Survey.
There are three types of KeySurvey and Form.com users: application user, end user and portal user.
- Application user is a person with an active KeySurvey or Form.com account that has permissions to manage surveys, forms, and reports, to administer other users' access to the account or application in general.
- End user is a person who is provided with a direct link to participate in a survey or form.
- Portal user is a type of end user who is given access to a special web page (Portal) where the user can participate in multiple forms and surveys.
Nearly all the end-user (respondent) functionality will be available in mobile-optimized web environments, such as iPhone and other mobile embedded browsers.
Form.com and Key Survey support, and will continue to support, the newest versions of all listed browsers.
If you use our Mobile App (Form.com Mobile or Key Survey Mobile) which collects data offline, you may review the compatible devices and supported OS here.
|Application User||End User||Portal User|
|Windows 10||Latest Version||Latest Version||Latest Version|
|v 10.0 +||v 8.0 +||v 10.0 +|
|Windows Phone||v 8.0 +|
|Windows RT||v 8.0 +|
|Windows||Latest Version||v 25.0 +||Latest Version|
|macOS||Latest Version||v 25.0 +||Latest Version|
|Linux||Latest Version||v 25.0 +||Latest Version|
|Android||v 25.0 +|
|iOS||v 25.0 +|
|Windows||Latest Version||v 16.0 +||Latest Version|
|macOS||Latest Version||v 16.0 +||Latest Version|
|Linux||Latest Version||v 16.0 +||Latest Version|
|macOS||v 7.0 +||v 6.0 +||v 6.0 +|
|iOS||OS v 6.0 +|
|Android||OS v 2.3 +|
|Blackberry||OS v 7.0 +|
Please contact our support team if your browser is not listed below or if you have any additional questions about browser compatibility.
Since March 2018, we have stopped supporting version 8.0 of Internet Explorer on Windows XP.
Since September 2017, we have stopped supporting version 8.0 of Internet Explorer for all private label accounts.