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Questions of this type are used in situations where a person needs to select more than one response, and possibly have to type in a unique response as well.

Description

This question type allows respondents to choose from the list of answer options as many answers as they like. Including the option (at your discretion) for an 'other' text field where the respondents can type their own answer.

Additional Answer Option Features

  • It is possible to pre-populate the survey with the data captured from a form/survey URL by applying URL Import feature. 
  • It is possible to create sub headers out of certain answer options by applying the Sub Header feature.
  • It is possible to break up your answer options into separate columns by applying the New Column feature.
  • It is possible to limit the number of responses by applying the Quota feature.
  • It is possible to limit the respondents which select a certain answer option by applying the Block feature.
  • It is possible to make a certain answer option default before a response is selected by applying the Default feature.
  • It is possible to create answer options, which make other options unavailable, once chose by applying the Exclusive  feature.
  • It is also possible to apply an Answer Identifier to the answer option.
  • The New line link allows you to add a new answer line in the Standard mode if needed.
  • The up and down arrow buttons allow you to move your answer choices up and down the list in the Standard mode.
  • The delete button removes the answer choice from the question in the Standard mode. A yellow-colored button means that you are not allowed to delete this answer option because you have respondents who have answered it.
  • It is possible to apply Respondent must check feature which requires a certain amount of answer options selected by the respondent.

Implementation

To insert the following question type into the Form/Survey:

  1. Press the New Question button, then select Add question from scratch by clicking on the arrow from the Form Edit page when applied to a Form.
    or 
    Press the Insert button, then select New Question from the Surveys > Edit page when applied to a Survey.

  2. Select the Check All That Apply type of question.

  3. Upload the answer options by importing from a .csv file or input your question text in the Write your question below text box. You can use features on WYSIWYG editor while composing your questions or HTML if you use Plain mode with WYSIWYG toggled off. For details on using html, consult the Additional Question Functionality help chapter.
  4. Enter the answer choices text in the Write answer choices below text field(s).
  5. Select the Show/Hide on condition option if you want to show or hide particular answer choices depending on the respondent's answers to the previous questions.
    For details on using this feature, consult the Advanced Show/Hide help chapter.
  6. Mode: Standard\Rich\Quick Select the Standard mode to input each question in a different line or the Quick mode to input all the answer choices into the text box separating the choices by hitting the Enter key after each item. With Rich text mode you can set answer options as subheaders, new columns, language selection questions etc.
  7. Click Save to save your changes and go to the Form/Survey editing page.


Click Cancel to go back to the survey editing page without saving changes.

Click Save and New to save your question and start creation the next one right away.

Additional Information

The Add Image button allows you to add image(s) to your question.

  • You can add images to your survey questions and answer choices. You can also specify a URL to open a web page after clicking on the image.

    This can be used to show your respondent products pictures, concept drawings, and samples. Sometimes it is easier to show than to describe using only question text. It is also great for comparisons.

    To add an image you need to click the Add Image button next to the question on Surveys > Questions page, then follow the steps below:

    1. Choose an image to appear with the question.

      • Click the Select Image button to locate an image file saved in your Media Library.
      • You can upload files with the extensions jpg, jpeg, bmp, gif, png extensions or image files with no extension (for MacOS files).

        If the image is saved in CMYK colorspace, it may not be displayed correctly. Use the RGB colorspace instead.
      • Click on the needed image and hit Ok to upload it.
    2. Specify the image position (left, top, right). In top position you can set image alignment (left, center, right) and add visual arrows by selecting corresponding check boxes (Up Left, Bottom Left, Up Right, Bottom Right). If you need you can add a brief description to the image and specify a URL that will be opened when respondents click on it.
    3. Select if the images should appear next to your answer choices. Provide short descriptions and indicate URLs for linking below each image if needed.
    4. Click Save.

     

    Click Save to upload selected images to your survey question and answer choices.

    Click Preview to see how your uploaded images look.

     

    If you need to remove an image, click the Remove link under the image.

The Email Alert To button allows you to get/send an email notification right after the respondent submits the survey form, if the respondent has answered a question with a particular answer. For details consult the Email Alert help chapter.

Click the Toggle WYSIWYG Editor button to switch between simple editing and WYSIWYG mode.
If composing in a simple mode you can use HTML. If using the WYSIWYG editor you can apply advanced text formatting along with inserting links and graphics to the text.

Using the Question Analysis Code utility, you can specify the analysis code for the described above question, and then export it into XML, Excel, CSV for the statistic analysis purposes. For example, to track the responses for questions with the same code across different surveys.

  • Using the Question Analysis Code utility, you can specify the analysis code on the Edit Single Question page, and then export it into XML, Excel, CSV for the statistical analysis purposes.

    For example, to track the responses for questions with the same code across different surveys.

The Question Identifier is used to assign custom names to questions and answer options. It can be used as piping reference, in logic rules and exported along with reports.

  • Using the Question Identifier you can assign a custom name or number to a question on the Edit Single Question page:

    For instance, 'MaxBenefitPeriod_week' can be used as a question identifier for the question on the screenshot above. This identifier can be used later instead of a standard question number:

    • in piping references
    • as a part of logic rules
    • as a question reference in certain plugins


    • Question identifiers must be unique per each form
    • Question identifiers cannot consist of numbers only. 
    • Identifiers cannot correspond to the questions/answer options referencing structure. For example, the following strings: Qx.Ax, Qx, qx.ax, qx.ax.cx cannot serve as identifiers, but qxax, QxAx can be used. 
    • Identifiers cannot be identical to the logical operators or system keywords, such as AND, OR, NOT, LIKE, RLIKE, identifier.
    • If you are calculating a score in your form/survey by using the Calculated Value functions SCORE or MAX_SCORE, please do not use the same keywords (SCORE, MAX_SCORE) as question identifiers, as this will interfere with the system behavior.
    • Please don't include such symbols to identifiers: $, &, +.