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Allow Duplicate Responses

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This feature allows respondents to take the same survey (distributed via our email system) several times.


Such survey results can be distinguished by using a unique code and other attributes from the file for autofilling.

To use the Allow Duplicate Responses feature go to the Send email invitation with individual Survey links page and click the Format Data File button, then:

  1. Bring the survey questions in correspondence with fields of Data File you are going to import. <more>
  2. Select the Allow duplicate email addresses check box.
  3. Enter fields numbers containing email addresses and unique codes in the corresponding boxes.
  4. Click Save to save the format settings.
  5. Click Back to return to the Email Survey page.
  6. Import your Data File. <more>
  7. Compose the invitation using the [Fx] tag. <more>
  8. Send your email invitation.


  • You can not use the Allow duplicate email addresses option on Format Data File page and the Allow multiple responses - only applies to Master URL rule on the Settings page simultaneously.
  • Unique codes can only be used once within the same form/survey and can not be reused. Even if you have deleted some responses and would like to reuse their passwords, they are still stored in the system and will appear in the Status Report on the Deleted tab. Therefore, with each launch, you need to use different unique codes, which have not been used before for this form/survey.
  • When a form/survey is launched using the Allow duplicate email addresses option in Format Data File settings, the use of the Remove from list link (may be inserted by means of the [REMOVE] tag) by the respondent will opt-out the unique code rather than the email address itself. This makes it possible to send another invitation from the same form/survey to the same email address using a different unique code.
 Let us take a look at a short example:

The information stored in your Data Source, which you want to import to your survey:

NameDepartmentEmail AddressUnique Code
Dan HiltonConsultinghilton@dan.com100
Dan HiltonConsultinghilton@dan.com101
Dan HiltonConsultinghilton@dan.com102
Dan HiltonConsultinghilton@dan.com103
John ClintonSalesclinton@john.com104
Pat DillPromotiondill@pat.com105
Pat DillPromotiondill@pat.com106

Your .csv Data file should look as follows (Instead of commas it may have semicolons or tabulation as delimiters):

Dan Hilton,Consulting,,100
Dan Hilton,Consulting,,101
Dan Hilton,Consulting,,102
Dan Hilton,Consulting,,103
John Clinton,Sales,,104
Pat Dill,Promotion,,105
Pat Dill,Promotion,,106




Manual Response Entry

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Our application allows you to enter data in your surveys manually on behalf of your target respondents.


This is rather helpful if you have paper surveys or survey results in Excel, or SPSS formats. You can create online surveys, enter data manually and make use of the effective processing of your survey results.


Create new survey or edit the existing one. Set the Allow multiple responses rule on the Settings page, and then:

  1. Go to the Launch page.
  2. Copy the Master Survey URL and paste it in the address bar.
  3. Fill in your survey entering your data.
  4. Click Submit and close the window.


  • To continue entering your data open a new window and paste the Master Survey URL in the address bar again.
  • Then you can process your survey results on the Reports page. For details consult the View Report help chapter.

Response Quota

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You can set a limit to the number of respondents or block the respondents who select a certain answer.

Suppose you need to record results of a certain number of respondents belonging to three age categories: 18 to 25, 30 to 40, 45 to 50. In this case, you should set limit of respondents for each category. Completed and submitted surveys of the respondents will be added to the report if they are within the limit. You will find their addresses in the Completed list. The responses of other respondents will be regarded as not completed or as completed partially. If master link is used and Allow multiple responses is set no results will be saved at all.

Limiting the Amount of Collected Responses

To apply this feature you need to create/edit the associated question type, then:

  1. Click on the Wrench on the right of the answer option field to open the feature settings page to the associated answer field and activate the Response Quota feature.

  2. Check the Quota checkbox and enter a number of respondents selecting this answer whose completed and submitted surveys will be added to the report.
  3. Save your question.

Blocking Respondents

To apply this feature you need to create/edit the associated question type, then:

  1. Click on the Wrench on the right of the answer option field to open the feature settings page to the associated answer field and activate the Block feature.

  2. Check the Block checkbox.
  3. Save your question.


Redirecting respondents

 To redirect respondents to another form/survey or external web-page in case if quota is exceeded use "Quota with redirect" plugin. This plugin allows setting complex quota to your form or survey based on the respondents' answers. More information about plugin and it's parameters you can find on page Quota with redirect.


  • You can also insert <QUOTAxxx/> and <BLOCK/> tags in simple editing mode when the WYSIWYG editor is turned off to enable both features respectively.
  • That responses of blocked respondents will be regarded as not completed or as completed partially.
  • If both tags (<QUOTAxxx/> and <BLOCK/>) were put into two separate responses for the same question, the survey will become inactive once the number of respondents who select the answer with the tag <QUOTAxxx/> reaches xxx. If the question includes extra answer options without tags applied, the survey will allow respondents to complete the survey and will count them as incomplete.

Review Response

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You can show the respondents their results before they submit the survey, allowing your form/survey respondents to print their results.


There are two simple ways to apply the Review Results feature to your form/survey:

  1. If you create your survey questions, Thank You page, header, footer or Welcome Back message in a simple editing mode, follow these steps:
    • Insert tag <REVIEW></REVIEW> while designing one of the following elements: survey name, survey title, survey question, Header, Footer, Welcome Back or Thank You messages.
    • Input text that will appear as a hyperlink, something like click here or insert image in the middle of the tag. <REVIEW>click here</REVIEW> or <REVIEW><img src=""></REVIEW>.
    • Save changes.
  2. If you use the WYSIWYG editor to perform advanced text formatting you can easily highlight the text you want to appear as hyperlink and click Review Link from the editor.


 If you do not want to allow your respondents to change the answers they have entered, follow these steps:
  • Set the rule Do not allow respondent back into survey on the Settings page.
  • Select the Do not show back button option.
  • Create new question of the Section Header type that contains the <REVIEW> link and put this question on the last page of the survey.
  • It is recommended to use this option in the survey footer.
  • If the respondents have already completed the survey and come back to it, they can look through the results on all the pages of the survey despite the position of the the review link.
  • Keep in mind: if reviewing the survey, respondents cannot make any changes. After checking the results they can click Close to return to the survey and make any changes they need.
  • Respondents can print their results by using browser Print option when viewing their results.

Save and Finish Later

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You can allow respondents to save their surveys at any time and come back to them later.


When respondents should take long forms or answer questions that take time to fill out they can save their intermediate results and come back later to finish their surveys completely.

To activate the Save button, click on Settings on the Edit form/survey page and select Show save button.

Click Save at the bottom of the screen to save changes and go back to the Questions page.


  • You can use any text for your button instead of Save. To change the text go to:
    • Layout page (for surveys) or Styles (for forms).
    • Edit current theme (for surveys).
    • Buttons page and change the label for the button.
  • By hitting this button respondents save their intermediate results ignoring mandatory questions.
  • If your survey/form has more than one page, this button will appear on each page.
  • On the last page, this button saves a response in In progress status.