We are excited to announce the launch of our new help portal at help.opx.form.com.
Please switch to the new portal as soon as possible, as the old one will be discontinued soon.

The Admin account is used to create and administer the rights of all users and accounts in the application.



Can do:

  • Activate license code
  • Search all accounts available in application
  • Log into any account and work in it if Support Access is configured
  • Edit any account, specifically:
    • change user-type(single user/multi-user)
    • change login
    • change expiration date
    • add/remove credits
    • add/remove sub-accounts for multi-user
    • activate/deactivate specific set of rights(list)
    • reset password
  • Create new accounts
  • Suspend or delete accounts

Cannot do:

  • Cannot perform any other actions besides specified above, and particularly:
  • Cannot change password
  • Cannot have access to content admin account

Multi user account 

The account with a set of rights to control the work of sub-accounts associated with it. This type of account is convenient when you need to have a group of people working independently on different projects. Multi-user account has the means of control over the work of sub-accounts, while each of the sub-account users has no access to the information in the other sub-account. Each account(multi-user account) has unique login/password to restrict access to all the information on all sub-accounts that belong to it.

Can do:

  • Create new sub-accounts(amount is limited by admin account)
  • Suspend sub-accounts
  • Create a survey available to all sub-account users
  • Review the work of all sub-account users
  • Authorize the  launch of the surveys created by sub-account
  • Assign credits to sub-accounts from Multi-user account pool thus controlling their work. The number of credits in multi-user account pool is limited by admin.
  • Can copy a survey from sub-account to Multi-user account

Cannot do: 

  • Cannot create different access rights to the same account with the same content
  • Cannot create more sub-accounts/assign more credits than allowed by admin account
  • Cannot create sub-accounts with different rights
  • Cannot customize the existing feature set with the associated accounts
  • Cannot edit the content of sub-account beyond authorizing the  launch of survey
  • Cannot set the expiration dates for the sub-accounts

Multi access account

The account accessed by multiple users with different logins/passwords and different access rights, allocated by the user with Admin Access rights. 

Can do:

  • Can work with the application like a regular user
  • Can create/edit a user and specify his access rights
  • Can create/edit a user group, specify its access rights and assign  users to a group
  • Can set automatic notification for users to be notified when their rights change
  • Can suspend a user

Cannot do:

  • Cannot control the usage of credits pull by individual users/user if the survey launch is authorized 
  • Cannot suspend the group of users
  • Cannot give different users access to different features within same feature group

Multi-access Account is the choice of organizations that want to:

  • Control a group of people working on different projects or on the different parts of the same project
  • Organize the work of people who work on the same project/projects but perform different roles and thus use the different functionality of the application.
  • Access rights can be assigned to an individual or to a group of users if access rights are assigned to the group have the same rights. 

The access rights are divided into the following groups:

  • Access to features - user can read(cannot be switched off)/delete/launch/work with standard reports/publish the information.
  • Access to content  - access to the feature described above is set individually for each folder/subfolder for each user/group. Access rights to sub folders can inherit access rights to the main folder they belong.


The multi-access account cannot be changed to multi-user account and vice-versa.