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Some of the Android devices may be running a different operating system, for example, the Fire OS on Amazon Fire tablets.

Such devices may not have the Google Play store, from which our apps are downloaded and installed.

While it may be possible to make modifications to add the Google Play store to such devices, we do not guarantee their stable performance.

The Form.com / Key Survey Mobile applications are capable of running on multiple mobile operating systems and preferred web browsers:

  • iPhone, starting from iPhone 6S with iOS 13 and higher;
  • iPad, starting from any iPad (2018 model and higher) with iOS 13 and higher;
  • Android phones and tablets with Android 5.1 and higher.


Hardware GPS support for the Key Survey Mobile application

Please note that in order to use the Key Survey mobile application, the device should have the hardware support for the GPS; devices without the hardware GPS are not compatible with the app. 

Form.com Desktop application for Windows can run on Windows 7, Windows 8.1 Pro and Windows 10. Windows 8.1 RT is not a supported version.

The Web version of the Mobile app is accessible at https://app.keysurvey.com/offline/ and https://app.form.com/offline/ for Google Chrome and Safari browsers.